- Important information
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- Thailand
- Bangkok
Bellugg Luggage Delivery [Bangkok hotel →Don Mueang Airport (DMK)]
4.8
14
Travel Light with Bellugg Luggage Delivery Service
Make the most of the last day of the trip with Bellugg's luggage delivery service.
Enjoy sightseeing and airport transfers without carrying heavy luggage.
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Lead traveler details
Enter your surname exactly as it appears on your passport.
Enter your given name exactly as it appears on your passport.
Please enter the same Korean surname as written in your passport.
Enter your Korean name exactly as it appears on your passport.
If you enter an international number, please also enter the country code.
- Overview
- 🧳Hand-free & seamless travel wherever you go between airport to hotel
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Travel with ease and enjoy a light, comfortable, and worry-free journey.
Luggage delivery from Bangkok city hotels to Don Mueang Airport (DMK).
- Opening hours
- Bellugg Counter Operating Hours at Don Mueang Airport : Open 24 Hours
- [IMPORTANT!] Luggage Drop-off Deadline at Hotel : Before 12:00 PM
- Luggage Collection Available at Don Mueang Airport Bellugg Counter : From 7:00 PM
- How to use
- 👉 Quick Guide
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Reserve the service according to the number of luggage items (at least 1 day before the service date and under the same name as the hotel reservation).
1. Leave luggage at the hotel before 12:00 PM on the service date.
2. After dropping off the luggage, upload photos of the luggage and the hotel-issued luggage tag to the Bellugg website.
3. Collect the luggage at the airport from 7:00 PM onwards on the same day.
4. Check the luggage upon collection.
(Any damage must be reported immediately at the collection point. Compensation may not be available for damage reported after leaving the collection area.) - ⏱️How To Use Service (On Service Date)
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Please inform the hotel staff that Bellugg will collect the luggage when dropping it off at the hotel lobby.
- Please leave luggage at the hotel before 12:00 PM.
- Please show the Bellugg service information below to the hotel staff. 
- 📱 [Mandatory] How to Upload Photos
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After luggage has been left at the hotel, upload photos of the luggage and the luggage tag provided by the hotel.
1. Visit the Bellugg website.
2. Select "Track My Luggage".
3. Enter the email address and Order No. / Agent Booking No. (20xxxxxxx, starts with 20, without hyphens), then click "Track".
4. Confirm that the pickup location, destination, and number of luggage items are correct.
5. Click "Browse" and upload photos of the luggage and hotel luggage tag.
※ Reservation details and upload will be available on the Bellugg website one day before the service date. Quick Link - 🔍 Luggage Tracking
- Using the same method shown above for photo uploads, luggage delivery status can be tracked on the Bellugg website's Track My Luggage page by entering the email address and order/reservation number (starting with 20, without hyphens).
- 🧳 Pick Up Luggage at Don Mueang Airport
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Location: Bellugg Counter, inside Gate 8, 1st Floor, Don Mueang Airport
- Please present the booking confirmation and passport for verification.
※ Please ensure that the name on the passport matches the booking name.
- Luggage Pick-up Hours: 7:00 PM – 12:00 AM (Midnight)
※ Additional charges may apply for luggage collected after 12:00 AM. 
- Additional Information & Notes
- 📌 Reservation Notice
- Reservations must be made using the hotel check-out date.
- The hotel reservation name and Bellugg reservation name must match.
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If the number of luggage items differs from the reservation, please contact Bellugg in advance.
[Bellugg Contact Information]
Customer Service Call +66 88 654 5651
LINE: @bellugg - https://lin.ee/udv4 - ⚠️ Important Notes
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Luggage left at the hotel after 12:00 PM may not be collected.
※ No changes, cancellations, or refunds are permitted in such cases. - If the hotel staff is unfamiliar with the service, please call **087-336-6666** and hand the phone to the staff
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Additional charges apply for luggage collected after midnight.
※ The fee is approximately THB 100 per day and may vary depending on luggage type and size. -
Check Luggage Upon Collection
- Please check the luggage for any external damage or functional issues immediately upon receipt.
- If any damage or issues are found, please report them to Bellugg staff immediately and request an inspection on-site.
※ Compensation may not be available for damages reported after leaving the collection point. -
Please make sure to lock the luggage with the provided padlock so that no one can open it along the way.
Please note in advance that we are not responsible for any loss of valuables that may occur later. - 🎒 Luggage Policy
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Small bags, large luggage, and golf bags are each considered one item.
A luggage accompanied by a separate small bag must be booked as two items.
Reservations must be made according to the exact number of luggage items.
Any change in luggage quantity on the service date must be reported in advance. - 🚨 Service unavailable at this venue
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Bookings made from a different area are not eligible for the luggage pick-up service, even after confirmation is received. (No refunds)
1. Airbnb, condos, guesthouses, pool villas
2. Areas outside Bangkok
3. Hotels near IMPACT - ❗For luggage pickup requests at Rambuttri Village Inn & Plaza
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For this property, please provide the following information in the booking remarks:
1. Room Number
2. Building Name
※ Please inform the hotel staff: "Bellugg Luggage Delivery will come to pick up the guest's luggage." - 🔸 Additional Information
- Please ensure that prohibited or restricted items are not packed inside the luggage.
Location & directions
- Don Mueang Airport Bellugg CounterDelivered luggage can be collected at the Bellugg Counter on the 1st Floor of Don Mueang Airport.
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