Travel Safety Guidelines :: MonkeyTravel

Travel safety rules

Monkeytravel [TOTO Booking Co., Ltd.] is a travel agency that sells/operates package tours or travel products differently from general travel agencies. We only receive a minimum commission and arrange local travel services such as hotels, tours, entry tickets, etc. for the convenience of free travel. Therefore, we cannot directly intervene in the operation of the product, and you should carefully select and use the product under your own judgment.

Basic Safety Precautions

Make sure to wear seatbelts when using the vehicle.
When you get off or cross the street, make sure to look around.
When using water or marine sports, pay special attention to safety.
Warming up before playing in the water is essential, and swimming is prohibited after drinking and overeating.
If you have a weak mind and body, or if you have health problems or other diseases, please refrain from using products that include excessive activities.
Please pay special attention to loss of valuables and cash.

Important Safety Precautions for Each Product

① Hotel, etc.

If you are using a swimming pool outside of the pool hours or if there is no safety officer (hotel staff) during the pool hours, please refrain from using the pool. Also, swimming after drinking or overeating is prohibited.
Children must use the swimming pool or other hotel facilities with a guardian.
Except for the provided water, please do not drink the tap water and when eating food provided by the hotel, please select food that does not cause allergies or other abnormal reactions.
To prevent loss or theft of valuables, please use a safe or store them carefully.
The bathroom, bedroom, and swimming pool floor may be slippery, so please be careful.
After checking in, please check the emergency exit route displayed in the hotel.
To prevent damage to equipment, please be careful and if equipment is damaged due to customer negligence, please compensate directly.
The balcony is dangerous, so please be careful not to fall or leave a child alone.

② Tour

The use of marine (water) sports or tour products containing various activities may result in accidents or personal bodily injury (including death) and loss or damage to property You must acknowledge the potential for danger and use it. Therefore, it is essential to wear safety equipment (protective equipment such as life vests), follow a local guide or guide, and use your personal safety equipment Please pay more attention to safety.
Tour products that include marine (water) sports (including speedboat boarding and snorkeling) or various activities (active programs such as zip lines and ATV elephant tracking) are partially provided As a thrilling tour, you need to check your own health and psychological conditions in advance. For those with weak mind and body, and those with health problems or other diseases, use the tour product It's impossible
When using speed boats, do not stand up while driving and move at a high speed, so if you have a bad back, please refrain from using them. When getting on and off You must move when instructed by the flight attendant or guide.
We recommend wearing aqua shoes for the protection of marine animals and plants and for the safety of our customers. Also, please avoid contact with marine animals such as jellyfish and sea urchin for safety.
If you encounter monkeys, elephants, or other wild animals during the tour, please refrain from contacting or feeding them.

③ Vehicle

Make sure to wear a seatbelt.
When getting on and off, make sure to look around.
When you finish using, make sure to check if you left anything behind.

④ Golf

If it rains or lightning during play, please stop playing and move to a safe place.
The ball may come from anywhere, so please be careful and enjoy playing.
Follow the instructions of the caddy.
Do not drive the electric cart yourself, but let the caddy drive.
If it is hot, you may become dehydrated or suffer from heat stroke, so please drink enough water during play.

⑤ Spa (Massage) Facility or Tourist Attraction (Tourist Facility)

If you experience pain or allergic reactions while using the spa, don't hold it in and talk to the massage parlors right away.
When using tourist attractions or tourist facilities, it is recommended to check the safety precautions in the place.
Please refrain from touching or stimulating animals when visiting the zoo. There is a risk of being bitten or injured.

There may be various risk factors during the trip, and all risk factors cannot be listed, so please pay close attention to personal safety at every moment during the trip We will give it to you.

The duty of care, such as safety accidents, loss, etc., that may occur while using the product is primarily to the person who makes the reservation, and the person who makes the reservation is responsible for accidents that occur due to failure to comply with the above safety rules or personal carelessness It is.
If the operator's neglect of safety management, negligence, or provision of misinformation cause material, physical, or mental damage, the company that does not engage in the operation is not responsible and will directly compensate the relevant company You have to make a request.